When you stay with Sheetz, you can count on more than a clean home. Homes are rotunely inspected to make sure all amenities are presented an in working order. Now, on top of our standard cleaning guidelines, we’ve launched expanded measures to support and protect the Sheetz community: Sheetz Premium Clean. This new program meets or exceeds CDC cleaning recommendations and aligns with guidance from hospitality industry experts.
The enhanced Sheetz Premium Clean procedures we’ve adopted build on the level of care that guests have always been able to expect from Sheetz. All housekeepers employed by Sheetz receive training on proper cleaning procedures and the use of cleaning chemicals, so every home is not only clean but safe and ready for guests to enjoy worry-free. We continue to use standard cleaning products that are non-toxic and environmentally friendly, in combination with our EPA-approved disinfectant.
Before every guest stay, homes are cleaned and reset. We use a systematic method to ensure that every part of the home is guest-ready. As part of this process:
Finally, guests can simply arrive and relax, since we provide every home with starter amenities like hair and body care products, cleaning supplies (where permitted by law), and additional stock of basic household items like paper towels, toilet paper, a new sponge, dishwashing soap, and laundry detergent.
Please note that all of these procedures are guidelines, meaning the minimum that will be done. We are monitoring and implementing additional procedures as required by local jurisdictions, and our baseline guidelines will continue to evolve as we gain additional knowledge and CDC guidance.
The health and safety of our teams is of the utmost importance to us. Our employees will be provided with, and expected to wear, personal protective equipment (gloves and face masks) at all times while visiting homes for maintenance, housekeeping, or any other purpose. Also, only one employee will be present in each home at a time. If more than one employee happens to be in a home, they will maintain 6 feet of distance from each other at all times.
If an employee shows signs of illness, or reports coming into contact with someone who is suspected of having COVID-19, they will not be allowed to work. Maintenance requests from guests during their stay are being evaluated based on the urgency of the need. Non-emergency maintenance items will be addressed after check-out. For anything that requires immediate attention during a stay, guests will be asked to leave the home or remain in a different room from the employee, and the employee will wear a mask and gloves while in the home.
To maximize ventilation and air out the home, our housekeeping staff will turn on ceiling fans and/or open windows while cleaning. They will then close and lock all windows before leaving the property. We’re washing and drying all towels and sheets at high temperatures, and employees put on fresh gloves prior to remaking the beds and laying out clean towels.
Once the home is thoroughly cleaned, we treat both hard and soft surfaces throughout the home with a hospital-grade, EPA-approved disinfectant. While disinfecting, we pay special attention to high-touch surfaces, including: doorknobs (inside and out), lockboxes or electronic lock panels, stair railings, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers and keypad locks to name just a few.